Frequently Asked Questions
Everything you need to know about styling your home with Tang & Co.
What is the standard shipping timeframe for furniture?
Due to the size and care required for home furnishings, standard shipping typically takes 7-14 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, Tang & Co. ships within the continental United States and Canada. We are working on expanding our logistics to support international delivery in the near future.
What is your return policy for home decor?
We offer a 30-day return policy on all eligible items. Products must be in their original packaging and unused condition. Please note that custom-made furniture pieces are final sale.
Are your materials sustainably sourced?
Yes, we prioritize sustainability by partnering with artisans who use FSC-certified wood and recycled textiles to ensure our products are as kind to the planet as they are to your home.
How can I track my order?
Once your order is dispatched, an email notification will be sent to you containing a direct link to the carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.